Employment

We are looking for highly passionate and dedicated people to help support our mission of inspiring science learning for life.

 

The Orlando Science Center offers a variety of job opportunities which vary from entry level positions to supervisory and management roles. These positions range anywhere from handling animals, providing exhibit interpretation and developing educational content to working in guest services, coordinating events, or maintaining our building behind the scenes.

OSC Guiding Principles:

  • Act with the highest integrity
  • Commit to excellence
  • Embrace teamwork and collaboration
  • Treat all with respect
  • Be innovative
  • Be a responsible steward of all resources

 

OSC Individual Principles:

  • Always act safely
  • Exceed expectations
  • Hold yourself accountable
  • Embrace change
  • Be trustworthy
  • Be impactful
  • Communicate effectively

How to Apply:

Cover letters, resumes, and/or job applications can be submitted in a variety of ways:

 

Email

HRSpecialist@osc.org

Please indicate the position for which you are applying in the subject line.

 

In Person

You may leave your cover letter, resume, and/or job application with our Guest Services Team on Level 2.

 

Mail

Orlando Science Center

ATTN: Human Resources Department

777 East Princeton Street

Orlando, FL 32803

 

 

Employment Application

 

Background Check Form

 


 

Due to the number of applications we receive, we are only able to respond to those applicants who best match our current openings. We are not able to respond to individual calls or emails regarding the status of your application.

Positions currently open are listed below. 

Our Human Resources Team will process applications and resumes for current job openings only. Applicants must specify the job title on applications, resumes, and cover letters to ensure proper handling. Unsolicited applications and resumes are not accepted, i.e. applications for "any" or "open" positions are not kept on file.

Current Openings

Full-Time Positions

Manager of Events

The Manager of Events coordinates all logistics, communicates with clients and vendors, and works alongside all internal departments to execute all Orlando Science Center facility rentals and group sales visits. The Manager’s primary role is to maintain the coordination of current rentals and serve as sales contact developing relationships in the cultural, local, convention, SMERF, and corporate tourism communities to solicit group ticket sale business.

The Manager of Events will possess creativity and an extroverted personality, as well as the ability to work efficiently with all types of people in an effective and courteous manner. The ability to work well under pressure and to meet deadlines is also imperative. The Manager of Events should be a team player with an interest in helping to advance the financial stability of the Orlando Science Center. The Manager will lead a team of event coordinators and event crew to execute all event rentals and group sales/visit.

 

Essential Functions:

  • Responds to a high volume of phone and e-mail inquiries in a considerate and timely manner.
  • Schedules and conducts walkthroughs of spaces for clients and vendors.
  • Creates and maintains detailed standard operating procedures, event files, and monthly schedules.
  • Assists in generating and distributing proposals and contracts and collecting certificates of Insurance.
  • Creates and maintains relationships with the Orlando event industry.
  • Develops room diagrams specific to each event.
  • Responsible for invoicing clients and collecting payments; tracking, reporting, and reconciling rental income.
  • Works with various internal departments to create seamless event days.
  • Communicates the Orlando Science Center’s procedures and rental policies to clients and external vendors.
  • Creates and maintains calendar of events, including scheduling of coordinators, crew, janitorial, and all other event needs.
  • Possesses working knowledge of Florida laws and Orlando Science Center policies in regards to fire codes, liability insurance, occupancy loads, and alcohol laws.
  • Manages social media and marketing platforms.
  • Develops strategies and partnerships to drive out-of-market visitor traffic.
  • Develops and maintains relationships with all local tourism service providers in the Central Florida area including but not limited to hoteliers, restaurateurs, AAA, ticket vendors and tour operators.
  • Places orders for groups requiring food and beverage.
  • Performs other related duties as assigned.

 

Minimum Qualifications:

  • Education: B.S Degree in Event/Hospitality Management preferred.
  • Experience: 3-5 years of experience in Event Management at a venue.

 

Preferred Qualifications:

  •  Strong organizational skills.
  • Ability to multitask and prioritize.
  • Detail-oriented, deadline-driven, and possesses the ability to problem solve under pressure in a fast-paced environment.
  • Strong customer service skills and a desire to market the Orlando Science Center to clients over the phone and in person with enthusiasm.
  • Must be able to manage projects independently and build strong collaborative relationships with various internal and external parties.
  • Strong interpersonal, written, and verbal communication skills.

 

Supervisory Responsibility:

  • Train and manage any support staff needed (Event Coordinators, Interns, Set Up Crew)

 

Physical Demands:

  • Ability to sit and use the computer for extended amounts of time.
  • Ability to walk for extended periods including stairs.
  • Ability to lift up to 45 pounds.

 

Expected Hours of Work:

  • This position is a full-time salaried position, Monday through Friday for 8 hours per day worked typically between 8:30 a.m. and 5:30 p.m.,  for a total of 40 hours per week. Evening and weekend work is frequently necessary.

Educator

The daily functions of this position consist of but are not limited to: engaging and educating school groups and teachers about various sciences and STEM content with the use of demonstrations and hands-on activities in an informal setting. The Educator will deliver educational content in one the following ways: classroom instruction on and off museum grounds, large capacity auditorium programming on and off museum grounds, and floor demonstrations. Educators will be expected to study curriculum and supplementary materials to gain proficiency in the sciences taught by the institution and improve upon existing content knowledge and teaching/presentation skills. Further, Educators will be responsible for designing, prototyping, and writing curriculum for the Education Department.

 

Essential Functions:

  • Responsible for teaching discovery labs, homeschool programs, offsite programs, facilitating educational groups in exhibits, and overnights.
  • Responsible for delivering OSC curriculum and engaging students and guests in hands-on activities and demonstrations.
  • Writes and develops all science curricula for the Education Department including: camps, afterschool, overnights, and school programs.
  • Assists with the training of new education staff and seasonal employees.
  • Completes program evaluations of education staff and provides feedback to management as needed.
  • Updates existing programs and content as needed.
  • Comfortable speaking in front of audiences of all sizes and delivering science and STEM instruction to guests of all ages.
  • Ensures age appropriateness in all programs and alignment with order of instruction, and science benchmarks.
  • Demonstrates good communication, has the ability to complete tasks with minimal supervision, and demonstrates excellent customer service skills.
  • Demonstrates commitment to OSC's vision, mission, and values.
  • Other duties as assigned.

Minimum Qualifications:

  • Education: Associate’s Degree or seeking a Bachelor’s Degree with 2 years’ experience working with youth or the general public in an educational environment.
  • Experience: Applicant should have experience in curriculum development for an informal setting (museum, zoo, nature preserve), and prior experience leading and facilitating educational programs.
  • Certifications: Must hold a valid Florida Driver’s License.

Preferred Qualifications:

  • Bachelor’s or Master’s Degree in science, education, theater, or communications, with college course work in science or equivalent combination of education and experience
  • Background in public speaking, or performance.
  • Professional communication skills, both written and oral.
  • Excellent coordination and project management skills, including ability to take initiative.
  • Ability to handle multiple projects and tasks at once.
  • Working knowledge of Science and Engineering process skills.
  • Experience teaching informally or in a classroom is preferred.

Physical Demands:

  • Must be able to stand and walk for extended periods.
  • Position requires ability to work in an active indoor and outdoor environment
  • Ability to lift up to 45 pounds.

Expected Hours of Work:

  • Must be able to work flexible hours including early mornings, nights and weekends as necessary.

Travel:

  • Day travel required. Most travel occurs in Central Florida region.

Manager of Building Maintenance

Responsibilities for this hands- on position include overseeing the preventative/physical maintenance and operations of the Orlando Science Center building systems, HVAC systems, life safety systems, telecom systems and maintenance personnel. Provide and assure compliance to OSHA, IBC, FBC, ADA and NFPA codes as they apply. Assist with project management, planning and execution of building construction and renovations. Manage leases, contracts, contractors and budgets related to the facility and its infrastructure. This position is responsible for managing and delegating work orders via Computerized Maintenance Management System (CMMS). The Manager of Building Maintenance is expected to spend the majority of their shift in the field, working alongside the maintenance team.

 

Essential Functions:

  • Manages facility maintenance personnel, related budgets and contract services.
  • Responsible for on-boarding, scheduling and training of facility maintenance personnel.
  • Performs daily facility inspections to identify immediate and long term deficiencies of the facility and its systems.
  • Creates and delivers a corrective action plan to the Director of Facilities.
  • Acts as Project Manager for special projects, renovations and facility construction.
  • Responsible to create and execute a Preventative Maintenance plan for all related facility systems. Prioritize corrective maintenance issues as they arise in conjunction with managing and prioritizing work orders.
  • Must be able to troubleshoot and/or program HVAC, plumbing, electrical, mechanical and alarm systems. As well as telephone, elevator, automatic door and automatic gate systems.
  • Must have comprehensive knowledge of construction methods, materials and finishes such as carpet, drywall, paint, framing, doors, concrete, EIFS and various roof systems.
  • The Manager of Facilities must be able to read blue prints and understand their symbols as well as contracts and permits.
  • This position is responsible for the preventative and corrective maintenance of OSC’s van fleet, including record keeping and maintenance logs.
  • Performs other related duties as assigned.

Minimum Qualifications:

  • Education: High school diploma or equivalent.
  • Experience: Must have a minimum of 5 years previous hands-on experience in all related fields outlined in the Essential Functions

Preferred Qualifications:

  • Proficient working with MS Office and AutoCAD
  • Locksmith, key cutting
  • Able to drive a forklift

Supervisory Responsibility:

  • Must be able to effectively schedule Facility staff to ensure full coverage for normal operating hours

Physical Demands:

  • Physical demands of the position require the ability to work from aerial lifts and ladders at various heights.
  • Must be able to bend, pull or crawl and lift up to 60 lbs.

Expected Hours of Work:

  • This is a salaried position requiring a highly flexible individual. This position is “on call” in case of an emergency or alarm. The typical workweek is Monday through Friday, 42 plus hours a week, but may change due to an emergency or unseen circumstance.

Travel:

  • Minimal travel is required for this position. Travel would include local trips to acquire parts or drop-off/pick-up a van for servicing.

Preschool Teacher

The Preschool Teacher is responsible for the general supervision and management of a class of preschool (3-5 yr) children, planning and executing the Early Childhood education program in accordance with the goals, objectives and standards set forth by the Orlando Science Center Preschool in alliance with Early Childhood developmentally appropriate practices, FL Department of Children and Families licensing requirements, Teaching Strategies “Creative Curriculum”, NAEYC and Voluntary PreKindergarten (VPK) standards and guidelines. The Preschool Teacher is also responsible for instructing children (3-5 yr) in activities designed to promote social/emotional, physical and intellectual growth needed to be successful individuals related to their peer group, environment and community.

 

Essential Functions:

  • Embraces STEM education and informal teaching methodologies and strategies as essential functions of the Science Center Preschool and curriculum approach.
  • Establishes clear objectives for lessons, units, themes, activities and projects and communicate (written and verbal) to children Demonstrate commitment to OSC’s vision, mission, guiding principles and values.
  • Organizes and directs activities/materials to promote physical, mental, social development such as games, art, music/movement, storytelling.
  • Arranges indoor and outdoor environment to facilitate creative play, motor development and safety.
  • Maintains the safety and health standards of the classroom and outdoor environment through cleaning, visual and personal inspection.
  • Provides variety of materials and resources for children to explore, manipulate and use, both in learning and imaginative play.
  • Prepares materials and classroom for activities. Organizes and labels materials and a child’s work that is age appropriate and perceptual skills.
  • Uses literacy, science, technology, engineering, math and motor development for individual, small and large group activities to provide children opportunities to observe, question and investigate.
  • Establishes and maintains rules of behavior and procedures in regards to class control. Greets all arriving and departing children and parents/guardian. Open communication (verbal and written) with children, families, Director and Preschool staff.
  • Observes and evaluates a child’s performance, behavior, social development and physical health to be discussed with Director, parents/guardian and other childhood resources to help in providing the best methods of learning for the child. Daily, weekly and monthly Preschool and VPK assessments will be conducted in accordance with guideline and standards.
  • Follows and adheres to all administrative policies and rules governing the Preschool and its employees as OSC employees, DCF license and accreditation requirements.
  • Works collaboratively with Preschool staff, Director and OSC Education staff to provide appropriate programs, activities and projects.
  • Attends professional meetings, educational conferences, workshops and training in order to maintain and improve professional competence. Required number of in-service hours and/or CEUs will be provided according to licensing and accreditation requirements.
  • Maintains a professional attitude at all times.
  • Demonstrates commitment to OSC’s vision, mission, guiding principles and values.
  • Performs other related duties as assigned.

Minimum Qualifications:

  • Must be at least 21 years old and meet requirements of the licensing agencies.
  • Education: A degree (Associate or above) in Child Development, Early Childhood, PreKindergarten – Primary, or Elementary education, Exceptional Student Education, Florida Child Care Professional Credential (FCCPC), Early Childhood Professional Certificate (ECPC), Florida Department of Education Child Care Apprenticeship Certificate (CCAC), certified National CDA is required.
  • Experience: Experience working with children 0 – 8 years old.
  • Certifications: FL DCF staff credential, CR and Basic First Aid Certification

Preferred Qualifications:

  • 45 hours DCF mandated child care courses (provide a current DCF transcript).
  • Clear Level 2 Background screening. May not be on site until this is established.
  • Four year old standards.
  • Emergent Literacy for VPK.
  • Communication skills-presentation, public speaking and written.
  • Reliable, organized, self-starter. Ability to work with little supervision.
  • Active listening, instructing, speaking, reading comprehension, learning strategies, writing, monitoring, and time management skills.

Physical Demands:

  • Must be able to stand for extended periods.
  • Ability to life up to 45 lbs.
  • Tasks involve the ability to exert very moderate physical effort in light work involving stooping, kneeling, crouching and crawling.
  • Sensory requirements are visual perceptions and discrimination, oral communication and ability to perceive and discriminate sounds.

Expected Hours of Work:

  • This position primarily works Monday – Friday between the hours of 7:30 a.m. – 6:00pm. Occasional weekend hours may be needed.

KidsTown Presenter and Program Designer

We are seeking a friendly, positive individual to provide quality play and learning experiences for the Science Center’s youngest learners. The KidsTown Presenter & Program Designer is responsible for the creation of developmentally appropriate content for children ages 0-7 and their families as well as the presentation of this content on the exhibit floor. This role is expected to complete assigned tasks with minimal supervision and demonstrate excellent customer service skills.

 

Essential Functions:

  • Maintains a safe, fun, and welcoming environment for all KidsTown visitors.
  • Engages comfortably with young children and their accompanying adults through a range of educational content, programs, and activities.
  • Researches, develops, and facilitates developmentally appropriate content for young children and families on the exhibit floor, in daily programming, and for special events.
  • Works with the Manager of KidsTown to plan and coordinate content, community partners, schedules, and logistics for KidsTown events as assigned.
  • Assists in training new staff members, interns, and volunteers.
  • Completes regular cleaning tasks as assigned, including tidying the exhibit space and cleaning activity materials.
  • Staffs each area of the KidsTown exhibit hall.
  • Stays up to date on offerings in KidsTown as well as building-wide in order to best assist guests.
  • Performs other related duties as assigned.

 

Minimum Qualifications:

  • Education: Degree seeking or hold a degree in Child Development, Early Childhood Education, Science, or a related field.
  • Experience: Proven experience working with children and families in a formal or informal setting, experience creating developmentally-appropriate educational content for children ages 0-7 

 

Preferred Qualifications:

  • Experience with theatrical performance, improve, or public speaking.
  • Bilingual a plus.

 

Supervisory Responsibility:

  • This position regularly oversees volunteers and interns.

 

Physical Demands:

  • Reading, writing, vision, hearing, talking, standing, sitting, walking, lifting, pushing/pulling/reaching, bending/twisting, squatting, crawling.
  • Ability to work in an office setting.
  • Ability to work in an active indoor setting.

 

Expected Hours of Work:

  • Must be able to work weekends, evenings, holidays, and school breaks. Typical hours are 8:45 a.m. – 5:15 p.m. These hours may adjust based on scheduling and event needs. This role is expected to work 40 hours per week.

 

Travel:

  • Occasional travel may be expected if departmental needs arise.

Accounting Clerk

The Accounting Clerk is responsible for reporting attendance and financial information utilizing Orlando Science Center’s ticketing and financial systems.

Essential Functions:

  • Produces attendance and revenue reports daily.
  • Records sales and deposits in accounting software daily.
  • Counts and verifies cash receipts daily and reconcile cash inventory weekly.
  • Deposits checks electronically weekly and as needed.
  • Reports cashier discrepancies to department supervisors daily.
  • Compiles data and prepares reporting for month end within one week of month end.
  • Prints and logs tickets and gift memberships as requested.
  • Supports and backups accounting functions within the finance department such as entering and adjusting journal entries and ticketing system administration.
  • Performs other related duties as assigned.

Minimum Qualifications:

  • Education: Fundamental/basic accounting courses preferred.
  • Experience: Two years’ experience in an accounting office environment.

Preferred Qualifications:

  • Must be proficient in Microsoft Office.
  • Must have excellent analytical and mathematical skills.
  • Ability to work independently.
  • Demonstrates excellent communication skills.

Physical Demands:

  • Ability to Sit for an extended period of time.

Expected Hours of Work:

  • This position is required to work Monday through Friday, 8:30 a.m. – 5:00 p.m.

Lead Preschool Teacher Assistant

The Preschool Lead Teacher Assistant is responsible for assisting the classroom teacher with the general supervision and management of the Preschool class (3-5 years old) children. This individual will also assist the classroom teacher to execute the Early Childhood Education program in accordance with the goals, objectives and standards set forth by the Orlando Science Center Preschool in alliance with Early Childhood developmentally appropriate practices, FL Department of Children and Families (DCF) licensing requirements, Teaching Strategies “Creative Curriculum”, Voluntary PreKindergarten (VPK) and NAEYC standards and guidelines.

The Preschool Lead Teacher will assist children (3-5 years old) in activities designed to promote social/emotional, physical and intellectual growth needed to be successful individuals related to their peer group, environment and community. Additionally, the Preschool Lead Teacher Assistant will help other Preschool Assistants in conducting the guidelines and standards set forth by the Science Center Preschool in accordance with all standards and requirements.

 

Essential Functions: 

  • Embraces STEM education and informal teaching methodologies and strategies as essential functions of the Science Center Preschool and curriculum approach.
  • Assists in the implementation of the daily program under the direction of the classroom teacher, which includes lesson plans and activities.
  • Prepares the learning environment indoor and outdoor, setting up interest centers and preparing needed materials and supplies.
  • Maintains general daily housekeeping tasks.
  • Maintains rules of behavior and procedures in regards to class control.
  • Greets all arriving and departing children and their parents/guardian.
  • Supervises the classroom when classroom teacher is out of classroom.
  • Has open communication (verbal or written) with children, Preschool staff and Director.
  • Uses literacy, science, technology, engineering, math and motor development for individual, small and large group activities to provide children opportunities to observe, question and investigate.
  • Assists in observation and evaluation of a child’s performance, behavior, social development and physical health under the direction of the classroom teacher. Daily, weekly and monthly Preschool and VPK assessments will be conducted in accordance with guideline and standards.
  • Works with other teacher assistants in their daily activities and routines to align with the needs of the Preschool following developmentally appropriate practices and standards.
  • Follows and adheres to all administrative policies and rules governing the Preschool and its employees as OSC employees, DCF license and accreditation requirements.
  • Works collaboratively with Preschool staff, Director and OSC Education staff to provide appropriate programs, activities and projects.
  • Attends professional meetings, educational conferences, workshops and training in order to maintain and improve professional competence.
  • Required number of in-service hours and/or CEUs will be provided according to licensing and accreditation requirements.
  • Demonstrates commitment to OSC’s vision, mission, guiding principles and values.
  • Performs other related duties as assigned.

 

Minimum Qualifications:

  • Education: High school diploma. A degree (Associate or above) in Child Development, Early Childhood, PreKindergarten – Primary, or Elementary education, Exceptional Student Education, Florida Child Care Professional Credential (FCCPC), Early Childhood Professional Certificate (ECPC), Florida Department of Education Child Care Apprenticeship Certificate (CCAC), certified National CDA is preferred.
  • Experience: Experience working with children 0 – 8 years old.
  • Certifications: CPR and Basic First Aid Certification. 45 hours DCF mandated child care courses (must be able to provide a current DCF transcript).

 

Preferred Qualifications:

  • Clear Level 2 Background screening. May not be on site until this is established.
  • Four year old standards.
  • Emergent Literacy for VPK.
  • Communication skills-presentation, public speaking and written.
  • Reliable, organized, self-starter.
  • Ability to work with little supervision.
  • Active listening, instructing, speaking, reading comprehension, learning strategies, writing, monitoring, time management, and monitoring skills.

 

Physical Demands:

  • Must be able to stand for extended periods.
  • Ability to lift up to 45 lbs.
  • Tasks involve the ability to exert very moderate physical effort in light work involving stooping, kneeling, crouching and crawling.
  • Sensory requirements are visual perceptions and discrimination, oral communication and ability to perceive and discriminate sounds.

 

Expected Hours of Work:

  • This position is required to work the following schedule: 8:30 a.m. – 5:00 p.m. Monday – Thursday , 8:30 a.m. – 4:30 p.m. Friday.
  • Occasional weekend hours may be needed.

Lead Grant Writer

Full-time benefited position. Responsible for a grant program that raises approximately $2M annually from private, government and corporate grants, in addition to comprehensive campaign goals upwards of $4M per year. This is a full-time position that reports to the Director of Strategic Partnerships and works collaboratively with senior staff.

 

Essential Functions:

  • Writes and prepares all grant proposals, letters of interest, and reports.
  • Meets multiple grant submission and reporting deadlines continuously.
  • Identifies and secures new and ongoing sources of grants funding, as well as tracking and maintaining all existing foundation and government funding sources.
  • Gathers and prepares all ancillary materials to accompany grants (budgets, bios, charts, statistical data, etc.).
  • Researches prospective grant funding sources to assess compatibility with organization’s goals.
  • Utilizes project management system and database to maintain accurate and timely reporting in collaboration with the Education, Finance, Visitor Experience, and Development staff.
  • Works as a member of the development team assisting in implementation of other activities as needed.
  • Works as a member of a development team assisting staff in implementation of other activities as needed.
  • Performs other related duties as assigned.

 

Minimum Qualifications:

  • Education: Minimum of Bachelor’s degree in Creative Writing, English, Journalism, Non-Profit Management, Marketing, or a related field.
  • Experience:
    • Minimum of three to five years of experience in creative writing or fundraising.
    • Strong written communication skills; ability to write clear, structured, articulate, and persuasive proposals.
    • Strong editing skills.
    • Attention to detail.
    • Ability to meet deadlines.
    • Knowledge of fundraising information sources.
    • Experience with proposal writing and institutional donors.
    • Knowledge of basic fundraising techniques and strategies.
    • Knowledge and familiarity with research techniques for fundraising prospect research.
    • Strong contributor in team environments.

 

Preferred Qualifications:

  • Excellent research and writing skills.
  • Ability to work in a fast-paced environment and respond to changing needs.

 

Physical Demands:

  • Ability to Sit for an extended period of time.
  • Ability to lift up to 30 lbs.

 

Expected Hours of Work:

  • Monday through Friday, with ability to participate in weekend and after-hours events as needed.

 

Travel:

  • 5% travel throughout Orange County.

Part-Time Positions

Hospitality/House Manager

The House Manager is responsible for providing superior customer service while maintaining a safe and secure environment for OSC guests and team members. This position is expected to be on the floor 90% of the shift during public operating hours.

  

Essential Functions: 

  • Ability to remain calm, take appropriate action and maintain a professional attitude in all safety, security and/or emergency situations that may arise.
  • Opens and closes the facility per established procedures.
  • Conducts walkthroughs of the facility, parking garage and building exterior documenting and/or reporting to appropriate parties any needs or concerns.
  • Responds to radio, cell or landline requests in a timely fashion.
  • Interacts with OSC guests using the Customer First Approach and obtains feedback on the guest visit.
  • Documents shift activities in the House Managers logbook. Including preparing incident reports, logs and records.
  • Communicates exhibit failure, facility maintenance challenges and safety concerns to the appropriate personnel in a timely manner.
  • Assists in emergency first aid, CPR, AED and fire evacuations and works closely with government agencies, fire, police or FDLE, as needed.
  • Assists in locating lost children and/or guardians in a timely manner.
  • Monitors and assists with crowd density in public areas.
  • Supports Shipping and Receiving / Mailroom / Copy Center in the absence of the Mail Room Clerk.
  • Documents attendance prior to the arrival of the Manager on Duty, per established procedure.
  • Reports all problems or concerns to Manager of Operations, Director of Operations and Theatres and/or Vice President of Operations.
  • Conducts daily cleanliness inspections of OSC restrooms, exhibit areas and public areas in order to increase efficiency of OSC’s janitorial team.
  • Performs other related duties as assigned.

   

Minimum Qualifications: 

  • Education: High School diploma or equivalent.
  • Experience: Some experience in the customer service field.

 

Preferred Qualifications: 

  • 2-3 years of work experience in the Customer Service field.
  • 1-2 years of work experience in Security or related field.
    Current First Aid, CPR and AED certification.

  

Physical demands: 

  • Ability to sit, stand, and walk for an extended period of time 
  • Ability to lift, push and/or pull up to 50 lbs. 

  

Expected Hours of Work:  

  • Early mornings, mid-day, nights and overnights including weekends and holidays.

  

Theater Operator

The Theater Operator is responsible for assisting visitors in and out of the CineDome and Digital Adventure Theater, operating theater control systems, maintaining the cleanliness of all theater areas, and ensuring the safety, security, and accessibility of the theaters to all visitors.

  

Essential Functions: 

  • Operates theater presentation equipment such as lighting, doors, and announcements.
  • Ensures all theater safety, security, and accessibility procedures are followed.
  • Answers visitor questions as needed and collects visitor feedback in the form of surveys.
  • Accurately records the total attendance for each show.
  • Facilitates the attendance of groups to the theaters, including assisting with their load in and load out and verifying the accuracy of attendance vouchers received.
  • Distributes, collects, cleans, and maintains 3D glasses.
  • Assists in the cleaning and organization of all theater areas.
  • Provides a high level of customer service to all OSC visitors and employees.
  • Performs light administrative tasks and other related duties as assigned.

   

Minimum Qualifications: 

  • Education: High school senior/graduate or equivalent.
  • Experience: Some experience operating audiovisual equipment.

 

Preferred Qualifications: 

  • Some college education preferred.

 

Physical demands: 

  • Must be able to sit/stand for an extended period of time.

 

Expected Hours of Work:  

  • Part time, hours vary based on need.

  

Facilitator

Facilitators are primarily responsible for facilitating Orlando Science Center’s exhibit halls by answering questions, narrating on the microphone, leading activities and being interactive and engaging. This individual should passionately embrace and communicate the mission of Orlando Science Center – “Inspire Science Learning for Life” to Science Center guests. Facilitators will be responsible for delivering exemplary customer service and be able to effectively communicate science concepts and topics through science demonstrations and activities.

  

Essential Functions: 

  • The candidate should be comfortable approaching guests and speaking in front of a large audience.
  • Comfortable with discussing all branches of science.
  • Comfortable with being on stage, being on camera, explosives, dissection, working with live animals, chemicals, electricity, laboratory  equipment, and wearing costumes.
  • Standing/walking for long periods of time.
  • Performs other duties as assigned

   

Minimum Qualifications: 

  • Education: Qualified candidates should either be degree seeking or hold a bachelor’s degree in education, science, or a related field.

 

Preferred Qualifications: 

  • Experience working in museums or in an informal education setting is preferred.
  • Experience performing improv and/or theater background is preferred.
  • Crafting/maker skills including experience with any of the following: woodworking, 3D printing, computer design, textiles, paper crafting, leather working, basic tools, soldering.

  

Supervisory Responsibility: 

  • Occasionally this position may be responsible for leading teams of staff and volunteers by providing information on how to perform simple tasks like running hands-on activities or crowd control.

  

Physical demands: 

  • Ability to lift 30 lbs.
  • Ability to push/pull up to 45 lbs.
  • Ability to stand/walk for long periods of time.

 

Expected Hours of Work:  

  • Must be able to work 20 hours/week and be regularly scheduled for shifts requiring a combination of weekday, weekend and/or evening hours.

  

Travel:  

  • Travel is rare, but may be needed for facilitating offsite programs.

Surface Specialist

The Surface Specialist is a part of the Exhibits team that ensures all exhibits and their components are clean, safe and sanitary for Orlando Science Center’s guests and staff.

  

Essential Functions: 

  • Dusts and wipes down exhibit surfaces and props daily.
  • Disinfects exhibits and props daily with a combination of aerosol sprays, wipes and a three compartment sink.
  • Cleans all supporting elements such as text panel acrylic covers, benches, stools or chairs.
  • High dusts thematic elements such as tops of built-in structures, scenery and faux foliage.
  • Cleans free-standing manipulatives and props.
  • Reports any safety concerns to the Manager or Director of Exhibits.
  • Replenishes or replaces worn exhibit items as needed.
  • Performs other related duties as assigned.

   

Minimum Qualifications: 

  • Education: High school diploma or equivalent.
  • Experience: 1 year of related work experience.

 

Preferred Qualifications: 

  • Experience working with guests and families with children.
  • Strong attention to detail.
  • Ability to complete tasks with minimal supervision.

  

Physical demands: 

  • Candidate must be able to move around a 2 story climbing structure, standing and bending for 4 to 6 hours per shift.

 

Expected Hours of Work:  

  • This position primarily works 6 hours a day, 5 hours a week. Early morning availability is required as shifts begin at 6:00 a.m.

KidsTown Facilitator

We are seeking a friendly, positive individual to provide quality play and learning experiences for the Science Center’s youngest learners. The KidsTown Facilitator is expected to engage guests informally on the exhibit floor, complete assigned tasks with minimal supervision, and demonstrate excellent customer service skills.

  

Essential Functions: 

  • Maintains a safe, fun, and welcoming learning environment for all KidsTown visitors.
  • Engages comfortably with young children and their accompanying adults through a range of content and pop-up activities.
  • Completes regular cleaning tasks as scheduled, including tidying the exhibit space and cleaning activity materials.
  • Staffs each area of the KidsTown exhibit hall.
  • Stays up to date on offerings in KidsTown as well as building-wide in order to best assist guests.
  • Perform other related duties as assigned.

   

Minimum Qualifications: 

  • Education: High School diploma or equivalent.
  • Experience: Experience working with children and/or families in a formal or informal setting.

 

Preferred Qualifications: 

  • Experience with theatrical performance, improve, or public speaking.
  • Bilingual a plus.

  

Physical demands: 

  • Reading, writing, vision, hearing, talking, standing, sitting, walking, lifting, pushing/pulling/reaching, bending/twisting, squatting, crawling.
  •  Ability to work in an office setting.
  • Ability to work in an active indoor setting.

 

Expected Hours of Work:  

  • Minimum of two full days of availability required. Most shifts will be scheduled between 9:00 a.m. and 5:30 p.m. with the possibility of occasional evening shifts.

 

Travel:  

  • Occasional travel may be expected if departmental needs arise.

Member Relations Lead

The Member Relations Lead is primarily responsible for generating membership revenue, member relations and maintaining Orlando Science Center’s membership database. This position also assists with selling general admission and supporting Guest Services Team as needed at the Admissions desk.

  

Essential Functions: 

  • Promotes and sells the organization’s memberships.
  • Supervises and coaches Guest Services team in membership sales, membership renewal efforts, and assists in their duties as needed.
  • Assists Membership Coordinator in monitoring and processing online membership sales, both new and renewals.
  • Assists in processing and managing most aspects of membership program, including producing and mailing all renewal notices, reminders, and member cards; maintain the membership database; process checks and credit card payments; generating new and renewal membership sales; check in current members; generate membership reports; correspond with members and actively engage in member outreach.
  • Responds promptly to inquiries from prospective members, members, and the general public by phone, email or in writing and follow-up with an agreed timeframe.
  • Maintains and updates membership records and marketing databases.
  • Assists in the member renewals process.
  • Promotes a positive, professional image of the Orlando Science Center and provide excellent customer service at all times.
  • Performs routine quality checks on the membership database.
  • Good organizational, written and verbal skills.
  • Able to learn and operate a point of sale system.
  • Able to multi-task and meet deadlines.
  • Possesses a valid Florida driver’s license, maintains a clear driving record, and retains driving approval through OSC’s insurance company.
  • Performs other related duties as assigned.

   

Minimum Qualifications: 

  • Education: High school diploma required. Degree seeking preferred
  • Experience: 1-2 years of customer service experience.

 

Preferred Qualifications: 

  • Proficient with Microsoft office applications.
  • Customer service, sales or hospitality experience.
  • Detail-oriented, organized, flexible, creative.
  • Cash handling experience required.

  

Supervisory Responsibility: 

  • Responsible for managing Guest Services team members as needed.

  

Physical demands: 

  • Must be able to sit/stand for an extended period of time and lift/push/pull 50 lbs.

 

Expected Hours of Work:  

  • Part time, hours vary based on need, nights, weekends and holiday work required

 

Travel:  

  • Less than 5%.

School Services Educator

The daily functions of this position consist of but are not limited to: engaging and educating school groups and teachers about various sciences and STEM content with the use of demonstrations and hands-on activities in an informal setting. The Educator will deliver educational content in one or more of the following ways: classroom instruction on and off museum grounds, large capacity auditorium programming on and off museum grounds, and floor demonstrations. Educators will be expected to study curriculum and supplementary materials to gain proficiency in the sciences taught by the institution and improve upon existing content knowledge and teaching/presentation skills.

  

Essential Functions: 

  • Responsible for teaching discovery labs, homeschool programs, offsite programs, facilitating educational groups in exhibits, and overnights.
  • Responsible for delivering OSC curriculum and engaging students and guests in hands-on activities and demonstrations.
  • Demonstrates good communication, has the ability to complete tasks with minimal supervision, and demonstrates excellent customer service skills.
  • Comfortable speaking in front of audiences of all sizes and delivering science and STEM instruction to guests of all ages.
  • Demonstrates commitment to OSC's vision, mission, and values.
  • Other duties as assigned.

   

Minimum Qualifications: 

  • Education: Candidates should either be degree seeking or hold a Bachelor’s Degree in education, science, or a related field.
  • Experience: Experience teaching informally or in a classroom.
  • Certifications: Must hold a valid Florida Driver’s License.

 

Preferred Qualifications: 

  • Experience in a museum or other informal education environment, and background in public speaking or performance preferred.

 

  Physical demands: 

  • Must be able to stand and walk for extended periods. Position requires ability to work in an active indoor and outdoor environment, and lift 45lbs.

 

Expected Hours of Work:  

  • Must be able to work flexible hours including early mornings, nights and weekends as necessary. Must have open availability on Thursdays and Fridays.

 

Travel:  

  • Day travel required. Most travel occurs in Central Florida region.

Guest Services Representative

Under the supervision of the Lead and Coordinator, Guest Services Representatives perform all ticket transactions, as well as help visitors with directions and information about Orlando Science Center and surrounding areas. Additionally, Guest Services Representatives actively sell and maintain all Orlando Science Center memberships.

  

Essential Functions: 

  • Sells General Admission tickets, special event tickets, and memberships.
  • Greets all guests with a friendly and professional attitude.
  • Keeps the Lead and Coordinator informed of any problems encountered during shift.
  • Always maintains a positive professional attitude and appearance when dealing with the public and co-workers.
  • Arrives on time and ready to work for all scheduled shifts.
  • Maintains patient and consistent relationships with guests.
  • Follows all departmental and overall OSC protocol.
  • Works in the garage booth, frontline sales and phone, handling cash, giving directions, displaying proper etiquette, and displaying awareness of all building activities.
  • Works at the entrance of Kids Town ensuring all guests entering the space are adhering to the rules of the exhibit
  • Accepts all responsibilities associated with cash handling and accuracy.
  • Ensures accuracy in recording zip codes, discount codes and all other data.
  • Enrolls and renews all OSC members with a smile, explains their benefits, and provides up-to-date information.
  • Possesses the ability to change with the changing needs of the department.
  • Maintains a professional attitude and focus on OSC business while on duty.
  • Wears proper uniform with nametag for the duration of every shift

   

Minimum Qualifications: 

  • Education: High School graduate or enrolled student.

Preferred Qualifications: 

  • Experience working with the general public preferred.
  • Experience working in a team setting preferred.

  Physical demands: 

  • Ability to sit or stand for long periods of time.
  • Ability to lift up to 45 lbs.

Expected Hours of Work:  

  • Hours and schedules vary based on operational needs.

The Orlando Science Center is committed to building and maintaining a diverse, inclusive, and equitable organization and prohibits discrimination and harassment of any kind. It is the policy of the Orlando Science Center to provide equal employment opportunities to all employees and qualified applicants and to administer all aspects and conditions of employment without regard to race, color, religion, sex, age, national origin, disability, genetic information, pregnancy, sexual orientation, marital status, gender identity, gender expression, or any other protected-class status.