Opportunity to join the most exciting museum in Orlando!

Effective June 2015

 

Apply by emailing resume to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 


 

OSC’s Guiding Principles
  • Act with the highest integrity.
  • Commitment to excellence.
  • Embrace teamwork and collaboration.
  • Treat all with respect.
  • Be innovative.
  • Be a responsible steward of all resources.

  

 

Director of Development - Individual Giving 

Full time benefited position. Working with the Vice President of Development, the Director of Development will create and execute both short term and long-term strategies for increasing contributed and earned revenue streams while building sustainable relationships for OSC.

JOB DUTIES:

  • Build and maintain strategic relationships with individual prospects and donors; manage a dynamic portfolio.
  • Initiate and solicit gifts for the Orlando Science Center with a focus on identifying, cultivating, and soliciting individual prospects with the potential to support the Center with gifts of $10,000 and above.
  • Prepare written proposals to solicit prospects for gifts in support of the Orlando Science Center using persuasive language to promote visionary gift opportunities;
  • Develop and document a robust pipeline of proposals and meet annual fundraising goals; establish and achieve benchmarks for constructive growth; measure progress against institutional goals.
  • Adhere to established protocols.
  • Ensure reporting requirements are completed in timely and accurate manner; utilize automated systems for tracking and reporting; develop and maintain prospect lists in donor database.
  • Work with the events team to support annual events targeted toward individuals including but not limited to the annual Inspire Science breakfast.
  • Insure proper presentation of materials and other deliverables as necessary.
  • Participate in the launch and implemention of a successful comprehensive campaign for the long term growth of the Center.
  • Other duties as assigned.


EXPERIENCE:

  • A minimum of five years of major gifts experience with demonstrated accomplishment in the acquisition of gifts from individuals, including direct ask experience.
  • The demonstrated ability to strategize, formulate and close gifts of five and six figures and above, and reach annual fundraising goals and targets.
  • General understanding of tax and other aspects of all planned giving vehicles; ability to recognize and cultivate planned giving prospects; experience soliciting, structuring and closing planned gifts preferred.
  • Excellent written and oral communication and negotiation skills; demonstrably strong planning and organizational skills; ability to handle multiple projects simultaneously with attention to accuracy and detail.
  • Flexibility and initiative, as well as the ability to work independently as well as to collaborate with others for productive outcomes.
  • Superb judgment in all areas related to frontline fundraising.
  • Exceptional interpersonal capabilities in order to partner seamlessly with the Orlando Science Center’s leadership, staff, and high-level volunteers in order to meet increasing fundraising goals.
  • Demonstrated ability to handle confidential information with appreciation for the importance of complete protection of the privacy of donors and prospects.
  • Proficiency in Tessitura or a similar constituent database.
  • Experience working with a non-profit educational or social service agency.
  • Knowledge and involvement in the local community. Bachelor’s degree required; advanced degree appreciated.


QUALIFICATIONS AND EDUCATION REQUIREMENTS:

  • College degree in a related technical, scientific or engineering discipline.
  • Three-five years relevant work experience directly related to the duties and responsibilities specified.

 

TRAVEL:
Central Florida region required.  

 

 

Director of Marketing

Full time benefited position. The Director of Marketing is responsible for maintaining the brand image of the Orlando Science Center and driving revenue generated by walk-in attendance and membership sales. This goal is achieved by increasing public and members’ awareness of all OSC events, programs, exhibits and films. This position is responsible for working with the VP of Marketing on developing and implementing the marketing strategy for Science Center campaigns, including social media outreach as well as traditional media buys in print, radio, TV, online and outdoor. This position is charged with investigating new marketing media and opportunities plus initiating and sustaining partnerships to provide added value to marketing and community relationships. The Director of Marketing oversees the advertising budget and reviews it on a regular basis with the VP of Marketing. This position has managerial responsibilities for the membership and guest services team.


Essential Job Functions:

  • Responsible for earned revenue generated by walk-in attendance and membership sales.
  • Help develop annual attendance and sales projections.
  • Develop and implement marketing and advertising strategy for the organization with the assistance of the VP of Marketing.
  • Oversee the advertising budget and review it on a regular basis with the VP of Marketing. Identify any challenges and opportunities.
  • Coordinate social media campaigns with PR Specialist (Facebook, Twitter, YouTube)
  • Proficient with web and social media marketing, including Facebook ad campaigns, Google Ad Words and Search Engine Optimization.
  • Work closely with graphics and web site department on the development of collateral materials and promotions.
  • Place the traditional media buys for print, radio, billboards, etc.
  • Oversee the membership and guest services department and supervises the senior manager of member relations and guest services.
  • Advise senior management on marketing and advertising opportunities and issues that can support developing exhibits, programs and events.
  • Recruit and mentor interns assigned to the marketing team.
  • Assist marketing team with its events and initiatives, both internally and externally (Otronicon, Maker Faire Orlando, Science Night Live, Fundraisers, Exhibit & Film premieres, special events, community outreach).
  • Identify and initiate relationships with potential partners in media, retail, nonprofit, tourism and industry (Visit Orlando for example) to provide added marketing and promotional support as well as producing fresh content for OSC.
  • Build and nurture relationships with local, regional and national cultural venues.
  • Work closely with the education, programming and exhibit teams develop “marketing friendly” programs, exhibits and events.
  • Support the Development team with design of fundraising collateral pieces and promotions.
  • Editor of SCOPE, OSC’s magazine.
  • MAINTAINS AN UNDERSTANDING OF LOCAL AND REGIONAL DEMOGRAPHICS, PUBLICATIONS AND MEDIA.


QUALIFICATIONS AND EDUCATION REQUIREMENTS:
Bachelor’s Degree in communications, advertising or marketing preferred. 5 years of relevant work experience.

PREFERRED SKILLS:
Experience in developing marketing strategy, brand management, managing ad budgets, overseeing social media campaigns (organic and sponsored) and researching new media preferred.

PHYSICAL REQUIREMENTS:
Should be able to sit/stand for extended lengths of time (for example, manning trade show booths or supporting special events), able to lift, push or pull 50lbs at least to support load-in/load out for special events and outreach appearances, able to set up booths and tents for expos and outreach events. Must be comfortable climbing stairs without difficulty to assist with internal and external events.

 

 

Box Office Operations Manager

The Box Office Operations Manager position is an entry level, full time, salaried position. The Orlando Science Center is looking for an energetic individual who is fun and engaging, to manage the frontline operation. Responsible for the Science Centers most important assets, OSC visitors and Members. This position is responsible for assuring that the Science Centers front line customer service is world class and spends 70% of their time on the front line. Offers managerial support for the entire front line team while maintaining leadership for the area. Responsible for the operational integrity of lobby operations and ensures the Orlando Science Center brand, protocols and policies are adhered to. Position is required to work weekends, holidays and provide service during evening events when applicable.

Essential Job Functions:

  • Management of front line operation to ensure all staff and personnel issues are being attended to daily and maintain a staff schedule within the budgeted yearly dollars.
  • Assure information is recorded correctly in the point of sale system with a low rate of error [less than 2%] and conduct continual audit of all front line financial operations.
  • Support the Orlando Science Center membership program by selling of or cross selling memberships at the admission window.
  • Prepare and manage front line inventory, annual budget, employee evaluations and incentive programs for the Guest Services Department Oversee the recruitment, training and coaching of Admissions department personnel.
  • Write and update operational procedures with a focus on Customer Service.
  • Schedule and facilitate monthly meetings that is continually reinforcing customer service with the Guest Services Team monthly.
  • Maintain the database for exit surveys and comment cards to ensure all formulas are calculating correctly and ensuring accuracy of the data.
  • Provide quality service and detail reporting while functioning in a Manager on Duty (MOD) capacity.
  • Meet with the Vice President of Operations Bi Weekly to report all aspects of the front line operation and maintain open communication regarding all aspects of the day to day business.
  • Maintain a professional and replenished environment for front of house operation and report all challenges to the Senior Manager of Guest Relations and Membership.
  • On-call 24 hours for vacant shifts and emergency situations.


QUALIFICATIONS AND EDUCATION REQUIREMENTS:
Bachelor’s Degree in Business Management or Hospitality and / or 3 + years in management.


PREFERRED SKILLS:
The Orlando Science Center is a private not for profit, 501(c) (3) so applicants with not for profit management experience preferred but not necessary. Must be detailed oriented and able to utilize different computer applications effectively.

PHYSICAL REQUIREMENTS:
Standing for long periods of time and may have to lift up to 50 lbs.

  

 

Preschool Teacher

Full time benefited position. Responsible for the general supervision and management of a class of preschool (3 – 5 yr) children, planning and executing the Early Childhood education program in accordance with the goals, objectives and standards set forth by the Orlando Science Center Preschool in alliance with Early Childhood developmentally appropriate practices, FL Department of Children and Families and “Creative Curriculum” and Voluntary PreKindergarten (VPK). Instruct children (3 – 5 yr) in activities designed to promote social/emotional, physical and intellectual growth needed to be successful individuals related to their peer group, environment and community.

Qualifications and Education Requirements:

  • Must be at least 18 years old.
  • A degree (Associate or above) in Child Development, Early Childhood, Pre-Kindergarten, Primary, or Elementary Education preferred. Exceptional Student Education, Florida Child Care Professional Credential (FCCPC – formally National CDA), Early Childhood Professional Certificate (ECPC or formally CDAE), certified National CDA or certified CDAE accepted.
  • FL Department of Children and Families Staff credential – VPK
  • Clear Level 2 Background screening.  May not be in classroom until this is established.
  • FL Department of Children and Families 45 hours Child Care training
  • FL Voluntary PreKindergarten (VPK) Education Standards and Emergent Literacy for VPK
  • CPR and Basic First Aid Certification
  • Work experience with children 0 – 8 years old.
  • Excellent communication skills; presentation and public speaking. Reliable, organized, self-starter. Ability to work with little direct supervision Enthusiastic, friendly, outgoing; must love working with people

Preferred Skills:

  • Active listening and Social Perceptiveness - give full attention to others saying, taking time to understand, ask appropriate questions and being aware of others’ reactions and understanding why they react as they do.
  • Instructing – teaching others how to do something.
  • Speaking – talking to others to convey information effectively.
  • Reading comprehension – understanding written sentences and paragraphs.
  • Learning strategies – selecting and using g training/instructional methods for the situation when learning or teaching new things.
  • Writing – communicating effectively in writing as appropriate for the needs of the audience.
  • Time management - managing one’s own time and the time of others.
  • Monitoring – monitoring /assessing performance of self, individuals and group to make improvements or use corrective actions.


PHYSICAL REQUIREMENTS:
Tasks involve the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling. Also involved maybe some lifting, carrying, pushing, pulling of objects, materials or children up to 40 lbs. Sensory requirements are visual perceptions and discrimination, oral communication, and ability to perceive and discriminate sounds.

 

 

Preschool Assistant

Part Time Position. Responsible for assisting Preschool classroom teachers with general supervision and management of a class of preschool (3 – 5 yr) children. Assisting in the execution of the Early Childhood education program in accordance with the goals, objectives and standards set forth by the Orlando Science Center Preschool, along with Early Childhood developmentally appropriate practices, FL Department of Children and Families guidelines and “Creative Curriculum”. Support children (3 – 5 yr) in activities designed to promote social/emotional, physical and intellectual growth needed to be successful individuals related to their peer group, environment and community.

Essential Job Functions:

  • Assist classroom teachers with daily scheduled lessons, units, themes, activities and projects.
  • Work with children through interactions with activities and materials.
  • Assist classroom teachers with organization and direction of activities/materials to promote physical, mental, social development such as games, art, music/movement and story telling.
  • Arrange indoor and outdoor space to facilitate creative play, motor development and safety.
  • Assist substitute classroom teachers with maintaining daily schedule that includes weekly lesson plans, activities and materials needed to fulfill goals and objectives. 

Preferred skills:

  • Active listening and Social Perceptiveness - give full attention to others saying, taking time to understand, ask appropriate questions and being aware of others’ reactions and understanding why they react as they do.
  • Instructing – teaching others how to do something. Speaking – talking to others to convey information effectively.
  • Reading comprehension – understanding written sentences and paragraphs.
  • Learning strategies – selecting and using g training/instructional methods for the situation when learning or teaching new things.
  • Writing – communicating effectively in writing as appropriate for the needs of the audience.
  • Time management - managing one’s own time and the time of others.
  • Monitoring – monitoring /assessing performance of self, individuals and group to make improvements or use corrective actions.

 

Qualifications and Education Requirements:

  • Required - High School or GED diploma
  • A degree (Associate or above) in Child Development, Early Childhood, Pre-Kindergarten, Primary, or Elementary Education preferred. Exceptional Student Education, Florida Child Care Professional Credential (FCCPC – formally National CDA), Early Childhood Professional Certificate (ECPC or formally CDAE), certified National CDA or certified CDAE accepted.
  • Clear Level 2 Background screening. May not be in classroom until this is established.
  • FL Department of Children and Families 45 hours Child Care training
  • Preferred - Voluntary PreKindergarten (VPK) Education Standards and Emergent Literacy for VPK
  • CPR and Basic First Aid Certification
  • Work experience with children 0 – 8 years old.
  • Excellent communication skills; presentation and public speaking. Reliable, organized, self-starter. Ability to work with little direct supervision Enthusiastic, friendly, outgoing; must love working with people

PHYSICAL REQUIREMENTS:
Tasks involve the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling. Also involved maybe some lifting, carrying, pushing, pulling of objects, materials or children up to 40 lbs. Sensory requirements are visual perceptions and discrimination, oral communication, and ability to perceive and discriminate sounds.

 

 

Exhibit Fabrication Specialist

Full time benefited position. This position is responsible for fabrication and repair of OSC exhibits, kiosks, cases, displays and individual exhibit components. This includes the ability to proficiently demonstrate specialized wood working, metal working and plastic working skills and techniques. This position is also responsible for maintaining OSC’s fabrication shop and tools including safety and housekeeping best practices.

Essential Job Functions:

  • Adhere to OSHA standards for safety involving personal safety, equipment safety, and chemical handling.
  • Able to safely and skillfully operate power tools (table saw, band saw, drill press, etc.)
  • Proficient use of hand tools (wrenches, sockets, drivers, files, etc.)
  • Able to operate industrial Mill & Lathe.
  • Able to proficiently operate various routers and spindle cutters (hand, table, CNC). 
  • Laminating, painting, staining and finishing various woods, metals and plastics.
  • Metal working such as tap and die.
  • Ability to machine parts out of various metals.
  • Mechanical systems fabrication and troubleshooting.
  • Must have knowledge of various plastics and their working properties.
  • Must be familiar with solvents & adhesives and their safe handling requirements.
  • The ability to work with precision measuring tools such as calipers and understand various standards of measurements (metric, standard, decimal, and fraction).
  • Fabricate new exhibits or components from drawings, sketches or ideas.
  • Able to read and fabricate from CAD drawings.
  • Repair and refurbish exhibits as needed.
  • Assist with repair for traveling exhibits as needed.
  • Must maintain safe maintenance and operation of all shop equipment at all times.
  • Maintain clean, safe and organized shop and work spaces. 


Guiding Principles:

  • Act with the highest integrity.
  • Commitment to excellence.
  • Embrace teamwork and collaboration.
  • Treat all with respect.
  • Be innovative.
  • Be a responsible steward of all resources.


Qualifications and Education Requirements:

  • High School diploma or equivalent.
  • BID or VCE preferred.
  • Five years or more relevant work experience will be considered.


Preferred Skils: 

  • Ability to work from hand drawn sketches and verbal concepts.
  • Project and/or shop management experience preferred but not required.
  • Good communication – written and oral.


Physical Requirements:

  • Able to lift, push and/or pull up to 50 lbs.
  • Able to climb ladder.
  • Able to stand for extended periods of time. 

 

 

Maintenance Technician

Full time benefited position. This position is responsible for overall maintenance and repair of the facility. Contributing daily to the best possible visitor experience for all OSC guests.

Duties/responsibilities:

  • Work as part of the maintenance team to identify problems and repairs in the areas of painting, plumbing, electrical and facility components.
  • Perform thorough inspections of all facilities areas for proper function on a daily basis.
  • Follow the PM (Preventive Maintenance) program schedule according to the Facilities management plan.
  • Assist department in handling unusual maintenance related to guest complaints.
  • Report all Work Orders and maintenance assignments to the Facilities Manager.
  • Assist in set up, takedown and loading permanent exhibits if warranted while ensuring facility work orders are still being completed.
  • Maintain a clean, safe work environment by demonstrating a thorough knowledge of tools and equipment; follow proper safety procedures associated with each tool / equipment / material.
  • Others duties assigned by Facilities Manager and Director of Facilities.


Education or Certifications:
High School diploma or equivalent.

Work Experience:
Three to five years relevant experience.

Required Skills:
Some plumbing, electrical and construction.

Special Conditions:
Must be able to climb, bind, push and lift 70 lbs. and up.

 




Coordinator of Group Sales

Full time benefited position. The Coordinator of Group Sales goal is to promote Orlando Science Center as a premier travel destination for groups. This position will work closely with the Marketing and Programming team to solicit, sell and confirm group business required to meet budgeted sales goals. This positions reports directly to the Director of Meetings and Events.

Duties/responsibilities:

  • Serve as Orland Science Center tourism and sales contact developing relationships in the cultural, local, convention, SMERF and corporate tourism communities.
  • Develop strategies and partnerships to drive out-of-market visitor traffic.
  • Develop and maintain relationships with all local tourism service providers in the Central Florida area including but not limited to hoteliers, restaurateurs, AAA, ticket vendors and tour operators.
  • Arrange and conduct FAM (familiarization) and all other type tours with visiting groups, organizations, and potential clients.
  • Attend networking events and tradeshows pertaining to tourism and group travel.
  • Develop and execute strategic group marketing plan with key action steps to deliver increased tour revenues.
  • Provide customer service as direct sales liaison for tour operators, group leaders, and hotel partners.
  • Develop and manage yearly Group Sales budget.
  • Create packages for onsite arrival to include, tickets, wristbands, daily programs customized to onsite group.
  • Be onsite to greet incoming groups and distribute packages.
  • Reserve groups into POS system.
  • Collect deposits and final payments.
  • Work with Reservations to determine best time of day for group arrivals to eliminate any interference with school field trips and Scout programs.
  • Place orders for groups requiring food and beverage.


Work Experience:

3-5 years of experience in a sales environment, hospitality or museum preferred.

Preferred Skills:

  • Organizational skill.
  • Ability to multitask and prioritize.
  • Strong customer-service skills and desire to market Orlando Science Center to clients over the phone and in person with enthusiasm.
  • Must be able to manage projects independently and build strong collaborative relationships with various internal and external parties.
  • Strong interpersonal, written, and verbal communication skills.

Special Conditions
Monday - Friday, 9:00 am - 5:00 pm; Evening and weekends are frequently necessary.

PHYSICAL REQUIREMENTS: 
Must be able to sit for extended periods and lift 30lbs.

 

 

Early Childhood Educator

Part time position. A cheerful, animated, thoughtful and engaging individual is needed to provide fun and quality educational programming for the Science Center’s early learners. The daily functions of this position consist of but are not limited to: Engaging and educating families, school groups, campers and teachers about various sciences and early childhood topics with the use of demonstrations and hands-on activities in an informal setting. The Early Childhood Educator will deliver educational content in one or more of the following ways: classroom instruction on and off museum grounds, large capacity auditorium programming on and off museum grounds, and floor demonstrations. Educators will be expected to study curriculum and supplementary materials to gain proficiency in the sciences taught by the institution and improve upon existing content knowledge and teaching/presentation skills. 

Essential Job Functions:

  • Responsible for teaching early childhood workshops, discovery labs, offsite programs, camps, and some weekend events.
  • Responsible for delivering OSC curriculum and engaging children, families and guests in hands-on activities and demonstrations.
  • Applicants should be good communicators, have the ability to complete tasks with minimal supervision, and demonstrate excellent customer service skills.
  • This position requires individuals who are comfortable speaking in front of audiences of all sizes and delivering basic science instruction to guests of all ages.  
  • Ensure age appropriateness in all programs and alignment with learning and developmental standards.
  • Maintains a safe and secure environment for guests and staff.
  • Keeps current in science and education related to OSC’s content and exhibits.
  • Qualified applicants will demonstrate a willingness to learn.  
  • Availability on Saturdays is required.


Qualifications and Education Requirements:

Enthusiastic, friendly, outgoing; must love working with children and guests. Qualified candidates should be degree seeking or hold a bachelor’s degree in early childhood education, education, science, psychology, or museum studies preferred. A valid driver’s license is required. Experience working with children or teaching children (age 7 and under) either informally or in a classroom setting.

Preferred Skills:

  • Course work in the field of Early Childhood or Education.
  • Experience developing curriculum for informal education facilities. 
  • Experience in the performing arts or theater experience. 
  • Minimum of one year experience teaching and delivering educational programming in an informal setting (child care facility, museum, zoo).


PHYSICAL REQUIREMENTS: 
Must be able to stand for extended periods and lift 30lbs.

 




 

Educator FT

Full time benefited position. The daily functions of this position consist of but are not limited to: Engaging and educating children in preschool-12th grade about various sciences with the use of demonstrations and hands-on activities in an informal setting. The Educator/Presenter will deliver educational content in one the following ways: classroom instruction on and off museum grounds, large capacity auditorium programming on and off museum grounds, and floor demonstrations. Educators will be expected to study curriculum and supplementary materials to gain proficiency in the sciences taught by the institution and improve upon existing content knowledge and teaching/presentation skills.

Essential Job Functions:

  • Responsible for delivering OSC curriculum and engaging students and guests in hands-on activities and demonstrations.
  • Assist with the training of new education staff and seasonal employees.
  • Applicants should be good communicators, have the ability to complete tasks with minimal supervision, and demonstrate excellent customer service skills.
  • This position requires individuals who are comfortable speaking in front of large audiences and delivering science instruction to guests of all ages.
  • Participate in the development and implementation of new content.
  • Qualified applicants will demonstrate a willingness to learn.


QUALIFICATIONS AND EDUCATION REQUIREMENTS:
Qualified candidates should hold a Bachelors degree in education, science, or a related field or hold an Associates Degree and seeking a Bachelors degree with experience. A valid driver’s license is required.

PREFERRED SKILLS:
The candidate should have experience teaching either informally or in a classroom. Experience in public speaking and customer service is desirable.

PHYSICAL REQUIREMENTS:
Must be able to stand for extended periods and lift 30lbs.

 

 

Educator

Part time position. The daily functions of this position consist of but are not limited to: Engaging and educating school groups, scouts, campers and teachers about various sciences with the use of demonstrations and hands-on activities in an informal setting. The Educator will deliver educational content in one or more of the following ways: classroom instruction on and off museum grounds, large capacity auditorium programming on and off museum grounds, and floor demonstrations. Educators will be expected to study curriculum and supplementary materials to gain proficiency in the sciences taught by the institution and improve upon existing content knowledge and teaching/presentation skills.

Essential Job Functions:

  • Responsible for teaching discovery labs, offsite programs, scout programs, camps, and overnights.
  • Responsible for delivering OSC curriculum and engaging students and guests in hands-on activities and demonstrations.
  • Applicants should be good communicators, have the ability to complete tasks with minimal supervision, and demonstrate excellent customer service skills.
  • This position requires individuals who are comfortable speaking in front of audiences of all sizes and delivering science instruction to guests of all ages.
  • Qualified applicants will demonstrate a willingness to learn.

Qualified candidates should either be degree seeking or hold a bachelors degree in education, science, or a related field.

  • Enthusiastic, friendly, outgoing; must love working with children and guests
  • A valid driver’s license is required.

The candidate should have experience in a museum or other informal education environment. Experience teaching informally or in a classroom is required. A background in public speaking and customer service is essential.

PHYSICAL REQUIREMENTS: Must be able to stand for extended periods and lift 30lbs.

 




Club House Attendant

Part time position. The Club House Attendant is responsible for assisting with Education Programs such as field trip groups, scouts, camps, homeschool, during check-in, lunch, and check-out. This position requires individuals who are comfortable speaking in front of audiences of all sizes and ages.

Essential Job Functions:

  • Applicants should be good communicators, have the ability to complete tasks with minimal supervision, and demonstrate excellent customer service skills.
  • Courteously and efficiently assist Education Programs’ visitors during their visit, giving accurate and helpful information to help them understand schedules, procedures, and other important information.
  • Maintain a working knowledge of educational offerings.
  • Provide accurate information and helpful assistance in a courteous manner while on duty in any location.
  • Assist in way finding and responding to guest situations in a calm and helpful manner.
  • Demonstrate proficiency in the Tessitura, VISTA, and Active Network ticketing systems and collect payment.
  • Perform other work-related duties as required by Manager.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:
High School Diploma.

PREFERRED SKILLS:

  • High school diploma or equivalent
  • Customer service skills
  • Communication skills
  • Cash handling experience desirable
  • Basic computer skills


PHYSICAL REQUIREMENTS: 
Ability to lift up to 30lbs, climb stairs frequently, and be standing and/or walking for extended periods of time.

 



  

House Manager/Hospitality

Part time position. Position Summary: Provide superior customer service while maintaining a safe and secure environment for OSC guests and team members. This position is expected to be on the floor 90% of the shift during public operating hours.

  • Open and close the building as per established procedures.
  • Hourly walk through in the parking garage documenting and / or reporting to appropriate parties any needs or concerns.
  • Interact with OSC guests using the Customer First Approach and obtain feedback on the guest visit.
  • Monitor daily operation ensuring OSC programs begin on time, front of house positions appropriately staffed and public areas remain clean.
  • Accurately document shift activities in the House Managers log and note exhibit failures, maintenance personnel responding for repair and exhibits on the floor that are tagged.
  • Communicate exhibit failure, facility maintenance challenges and safety concerns to the Director of Facilities in a timely fashion.
  • Assist in emergency first aid and fire evacuations.
  • Prevent improper use of exhibits and the physical building.
  • Assist in locating lost children / parent.
  • Monitor crowd density in public areas.
  • Support Shipping and Receiving / Mailroom / Copy Center in the absence of the Clerk.
  • Support other teams within the organization with superior Internal Customer Service.
  • Other duties assigned.


Education or Certifications:
High School diploma or equivalent

Work Experience: Some experience in the customer service field.

Required Skills: Customer service experience, security or related field and certified in CPR and emergency first aid useful but not necessary.

Physical Requirements: Up to 30 hour work week. Available all hours, and shifts, ability to do a lot standing, walking and climbing stairs. Ability to lift 30 pounds, ability to push/pull a certain amount of weight.

 

 

Movie Operator

Part time position. Responsible for operating CineDome and the Digital Adventure Theater automation system, presenting shows and assisting visitors in and out of the CineDome and the Digital Adventure Theatre, including, but not limited to, taking tickets, answering questions, and light administrative work. High School Graduate or equivalent, some college preferred. Must be able to sit/stand for extended periods of time.

 

 

Guest Services Representative

Part time position. Representatives perform all ticket transactions for the Center as well as help visitors with directions and information about OSC and surrounding areas. Additionally, Guest Services Representatives actively sell and maintain all OSC memberships.

QUALIFICATIONS AND EDUCATION REQUIREMENTS: 

  • High School
  • Guest Services, Cash Handling, and Computer Experience

PHYSICAL REQUIREMENTS: Will need to stand for long periods of times. Must be able to lift up to 50 lbs. 

 



 

Reservationist

Part time position. Responsible for all fieldtrip, group, scouts, camps, homeschool, overnights, off-sites, preschool, early childhood programs, and birthday party sales.  This individual should be extremely comfortable with telephone sales and computer ticketing systems.

Essential Job Functions:

  • Reservationists must demonstrate proficiency in the VISTA ticketing system, including all reservation data input, data retrieval, and report printing.
  • Responsible for all reservations pertaining to school field trips, homeschool, offsites, preschool, group sales, scout programs, overnights, camps, birthdays, and any other fee based programs.
  • Serve as liaison between schools, day cares, parents, churches, and all other group institutions to make reservations and answer guest questions.
  • Create itineraries including lab, film, exhibit, and lunch scheduling for school field trips.
  • Handle reservation confirmations on all sales.
  • Collect and follow up on deposits and payments received for fee based programming.
  • Respond to email inquiries, web-sale requests, and faxes regarding fee based programming.
  • Perform general cash handling duties, including close out reports Assist with check-ins and other duties as required.
  • Demonstrates commitment to OSC's vision, mission and values.
  • Must be able to work flexible hours including early mornings, nights and weekends as necessary.
  • Other duties as assigned.


Qualifications and Education Requirements:
 
High School diploma.

Preferred Skills:

  • Proven administrative abilities and organizational skills.
  • Ability to work in a fast pace, team oriented environment.
  • Ability to establish and maintain an effective rapport with guests and internal departments.
  • Excellent written and verbal communication skills.
  • Reliable, organized, self-starter.
  • Ability to work with little direct supervision.
  • Enthusiastic, friendly, outgoing Familiar with Microsoft Office


Physical Requirements: 
Must be able to sit for an extended period of time.

 

 

Facilitator

Part time position. Must have availability to work a minimum of 3 days. With weekend availability preferred.

Essential Job Functions: Passionately embrace and communicate the mission of OSC ‘Inspire Science Learning for Life’ to science center guests. This position requires individuals with exemplary guest service skills. Facilitate exhibit halls by answering questions, narrating on the microphone, leading activities and being interactive and engaging. This position will be expected to effectively communicate science concepts and topics through science demonstrations and activities.

EDUCATION: Two year degree in education, science, or a related field.

EXPERIENCE: The candidate should be comfortable approaching guests and speaking in front of a large audience.  Strong communication skills are required.  Hospitality or customer service experience is desirable.

REQUIRED SKILLS: A valid Florida driver’s license is required

PREFERRED SKILLS: Experience working in museums or in an informal education setting is preferred. Experience performing Improv and/or theater background is preferred

PHYSICAL REQUIREMENTS: Must be able to stand for long periods and be able to lift 30 lbs.

 

 

 

Orlando Science Center is an Equal Opportunity Employer committed to a diverse team of professionals! 

Benefits for FT: Health benefits (health, dental, vision), long-term disability; life insurance, employer matched savings plan, credit union, flexible vacation days. For PT & FT: Annual family membership, complimentary Science Center tickets, Credit Union, direct deposit, discounts in the café, store, and programs.

 

 

 

 


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777 E. Princeton Street • Orlando, Florida 32803 • Phone: 407.514.2000 • TTY: 407.514.2005 • Toll Free: 888.OSC.4FUN • Email: gservices@osc.org
  Orlando Science Center is supported by United Arts of Central Florida, host of power2give.org/centralflorida and the collaborative Campaign for the Arts.
This project is funded in part by Orange County Government through the Arts & Cultural Affairs Program. Privacy Policy • Accessibility

A COPY OF THE OFFICIAL REGISTRATION AND FINANCIAL INFORMATION FOR ORLANDO SCIENCE CENTER, A FLORIDA-BASED NONPROFIT CORPORATION (REGISTRATION NO. CH2342), MAY BE OBTAINED FROM THE DIVISION OF CONSUMER SERVICES BY CALLING TOLL-FREE 1-800-HELP-FLA (435-7352) WITHIN THE STATE OR VISITING THEIR WEBSITE. REGISTRATION DOES NOT IMPLY ENDORSEMENT, APPROVAL, OR RECOMMENDATION BY THE STATE.