Employment Openings: October 2018

By OSC on September 28, 2018 in Employment, What's New
0

 

Opportunity to join the most exciting museum in Orlando!

Effective October 2018

Apply by emailing resume to: HRSpecialist@osc.org.


 

OSC’s Guiding Principles
  • Act with the highest integrity.
  • Commitment to excellence.
  • Embrace teamwork and collaboration.
  • Treat all with respect.
  • Be innovative.
  • Be a responsible steward of all resources.

 


Full Time Positions

Accounting Clerk

Full-time position. The Accounting Clerk is responsible for reporting attendance and financial information utilizing Orlando Science Center’s ticketing and financial systems.

Essential Job Functions:
  • Produces attendance and revenue reports daily.
  • Records sales and deposits in accounting software daily.
  • Counts and verifies cash receipts daily and reconcile cash inventory weekly.
  • Deposits checks electronically weekly and as needed.
  • Reports cashier discrepancies to department supervisors daily.
  • Compiles data and prepares reporting for month end within one week of month end.
  • Prints and logs tickets and gift memberships as requested.
  • Supports and backups accounting functions within the finance department such as entering and adjusting journal entries and ticketing system administration.
  • Performs other related duties as assigned.
Qualifications & Education Requirements:
  • Education: Fundamental/basic accounting courses preferred.   
  • Experience: Two years experience in an accounting office environment
Preferred Skills:
  • Must be proficient in Microsoft Office.
  • Must have excellent analytical and mathematical skills.
  • Ability to work independently.
  • Demonstrates excellent communication skills.
Special Conditions:
  • This position is required to work Monday through Friday, 8:30am – 5:00pm.
Education Specialist

Full-time position. This individual project manages special projects relating to K-12 education programs and educator professional development.  They are responsible for leading and developing all K-12 STEM curricula for the Education Department including; workshops, educator professional development, family programs, conference presentations and camps. The daily functions of this position consist of but are not limited to: engaging and educating K-12 students, educators and their caregivers about STEM and various sciences with the use of age appropriate, inquiry based, hands-on activities in an informal setting. In addition, they will deliver educational content in one the following ways: hands-on workshops, educator professional development, and family programming both on and off museum grounds.

Essential Job Functions:
  • Performs the function of project manager for assigned special projects relating to K-12 education and out-of-school time learning.
  • Works in conjunction with the Vice President of Education to foster relationships with external partners, develop timelines and contracts as needed to ensure completion of all grant and sponsor deliverables for assigned projects.
  • Develops all K-12 science curricula for the Education Department including; workshops, educator professional development, family programs, conference presentations and camps.
  • Delivers education programing in accordance with the STEM Discovery Center’s brand and values to engage students, educators and their caregivers in high-quality hands-on activities and instruction.
  • Creates and delivers education staff trainings for education programs and pedagogy.
  • Completes routine education staff program evaluations and provide coaching and feedback.
  • Ensures all programs are developmentally appropriate and align with Florida State Standards as required.
  • Creates assessments, pre and post tools, and evaluations as required for reporting requirements.
  • Monitors quality control for all education curricula and updates existing programs and content as needed.
  • Maintains a safe and secure environment for guests and staff.
  • Keeps current in science and education related to OSC’s content and exhibits.
  • Demonstrates commitment to OSC’s vision, mission and values.
  • Performs other related duties as assigned.
Qualifications & Education Requirements:
  • Education: A bachelor’s degree in education, science, communication or theater with a minimum of 2-3 years’ experience working with students and teachers.  Degree may be substituted for 5 years relevant work experience in the field of informal learning or education.  A valid driver’s license is required. 
  • Experience:
  • Prior teaching experience with K-12 students, educators and caregivers.
  • Knowledge of state standards and experience developing and leading informal education programs featuring best practice.
  • Ability to work in a fast pace, team oriented environment.
  • Ability to establish and maintain an effective rapport with others.
  • Excellent communication skills; presentation and public speaking.
  • Reliable, organized, self-starter. Ability to work with little direct supervision.
  • Enthusiastic, friendly, outgoing; must love working with people.
  • Certifications: N/A
Preferred Skills:
  • Prior experience with age appropriate STEM technologies and tools used to learners (i.e. robotics, coding, etc.).
  • Knowledge of informal education and museum practices.

 

Expected Hours of Work:
  • This position primarily works Monday – Friday. Must be able to work flexible hours including early mornings, nights and weekends as necessary.
Travel:
  • Some travel required. Travel primarily consists of Central Florida.
Manager of Events

Full-time position. The Manager of Events coordinates all logistics, communicates with clients and vendors, and works alongside all internal departments to execute all Orlando Science Center facility rentals and group sales visits. The Manager’s primary role is to maintain the coordination of current rentals and serve as sales contact developing relationships in the cultural, local, convention, SMERF, and corporate tourism communities to solicit group ticket sale business.
The Manager of Events will possess creativity and an extroverted personality, as well as the ability to work efficiently with all types of people in an effective and courteous manner. The ability to work well under pressure and to meet deadlines is also imperative. The Manager should be a team player with an interest in helping to advance the financial stability of the Orlando Science Center. The Manager will lead a team of event coordinators and event crew to execute all event rentals and group sales/visit.

Essential Job Functions:
  • Responding to a high volume of phone and e-mail inquiries in a considerate and timely manner.
  • Scheduling and conducting walkthroughs of spaces for clients and vendors.
  • Creating and maintaining detailed standard operating procedures, event files, and logs.
  • Assisting in generating and distributing proposals and contracts and collecting certificates of insurance.
  • Create and maintain relationships with the Orlando event industry.
  • Develop room diagrams specific to each event.
  • Invoicing clients and collecting payments; tracking, reporting, and reconciling rental income.
  • Working with various internal departments to create seamless event days.
  • Communicate the Centers procedures and rental policies to clients and external vendors.
  • Create and maintain calendar of events, including scheduling of coordinators, crew, janitorial, and all other event needs.
  • Assist in managing a yearly increasing budget and allocate budget accordingly.
  • Train and manage any support staff needed. i.e. Event Coordinators, Interns, Set Up Crew.
  • Possess working knowledge of Florida laws and OSC policies in regards to fire codes, liability insurance, occupancy loads, and alcohol laws.
  • Manage social media marketing.
  • Develop strategies and partnerships to drive out-of-market visitor traffic.
  • Develop and maintain relationships with all local tourism service providers in the Central Florida area including but not limited to hoteliers, restaurateurs, AAA, ticket vendors and tour operators.
  • Place orders for groups requiring food and beverage.
Qualifications & Education Requirements:
  • B.S Degree in Event/Hospitality Management Preferred.
  • 3-5 years of experience in Event Management at a venue.
Preferred Skills:
  • Organizational skills.
  • Ability to multitask and prioritize.
  • Detail-oriented, deadline-driven, and able to problem solve under pressure in a fast-paced environment.
  • Strong customer-service skills and a desire to market the Orlando Science Center to clients over the phone and in person with enthusiasm
  • Must be able to manage projects independently and build strong collaborative relationships with various internal and external parties
  • Strong interpersonal, written, and verbal communication skills
  • Marketing knowledge and skills
Special Conditions:

Monday-Friday 9am-5pm; Some evening and weekends are necessary. This position requires you to continuously walk the floor (including stairs) and the ability to lift 50 pounds.

Lead Preschool Assistant

Full-time position. The Preschool Lead Teacher Assistant is responsible for assisting the classroom teacher with the general supervision and management of the Preschool class (3-5 years old) children. This individual will also assist the classroom teacher to execute the Early Childhood Education program in accordance with the goals, objectives and standards set forth by the Orlando Science Center Preschool in alliance with Early Childhood developmentally appropriate practices, FL Department of Children and Families (DCF) licensing requirements, Teaching Strategies “Creative Curriculum”, Voluntary PreKindergarten (VPK) and NAEYC standards and guidelines. The Preschool Lead Teacher will assist children (3-5 years old) in activities designed to promote social/emotional, physical and intellectual growth needed to be successful individuals related to their peer group, environment and community. Additionally, the Preschool Lead Teacher Assistant will help other Preschool Assistants in conducting the guidelines and standards set forth by the Science Center Preschool in accordance with all standards and requirements.

Essential Job Functions:
  • Embraces STEM education and informal teaching methodologies and strategies as essential functions of the Science Center Preschool and curriculum approach.
  • Assists in the implementation of the daily program under the direction of the classroom teacher, which includes lesson plans and activities.
  • Prepares the learning environment indoor and outdoor, setting up interest centers and preparing needed materials and supplies.
  • Maintains general daily housekeeping tasks.
  • Maintains rules of behavior and procedures in regards to class control.
  • Greets all arriving and departing children and their parents/guardian.
  • Supervises the classroom when classroom teacher is out of classroom.
  • Has open communication (verbal or written) with children, Preschool staff and Director.
  • Uses literacy, science, technology, engineering, math and motor development for individual, small and large group activities to provide children opportunities to observe, question and investigate.
  • Assists in observation and evaluation of a child’s performance, behavior, social development and physical health under the direction of the classroom teacher. Daily, weekly and monthly Preschool and VPK assessments will be conducted in accordance with guideline and standards.
  • Works with other teacher assistants in their daily activities and routines to align with the needs of the Preschool following developmentally appropriate practices and standards.
  • Follows and adheres to all administrative policies and rules governing the Preschool and its employees as OSC employees, DCF license and accreditation requirements.
  • Works collaboratively with Preschool staff, Director and OSC Education staff to provide appropriate programs, activities and projects.
  • Attends professional meetings, educational conferences, workshops and training in order to maintain and improve professional competence. Required number of in-service hours and/or CEUs will be provided according to licensing and accreditation requirements.
  • Demonstrates commitment to OSC’s vision, mission, guiding principles and values.
  • Performs other related duties as assigned.
Qualifications & Education Requirements:
  • Must be at least 21 years old and meet requirements of the licensing agencies.
  • Education: High school diploma. A degree (Associate or above) in Child Development, Early Childhood, PreKindergarten – Primary, or Elementary education, Exceptional Student Education, Florida Child Care Professional Credential (FCCPC), Early Childhood Professional Certificate (ECPC), Florida Department of Education Child Care Apprenticeship Certificate (CCAC), certified National CDA is preferred.
  • Experience: Experience working with children 0 – 8 years old.
  • Certifications: CPR and Basic First Aid Certification. 45 hours DCF mandated child care courses (must be able to provide a current DCF transcript).
Preferred Skills:
  • Clear Level 2 Background screening. May not be on site until this is established.
  • Four year old standards.
  • Emergent Literacy for VPK.
  • Communication skills-presentation, public speaking and written.
  • Reliable, organized, self-starter.
  • Ability to work with little supervision.
  • Active listening, instructing, speaking, reading comprehension, learning strategies, writing, monitoring, time management, and monitoring skills.
Special Conditions:

This position is required to work the following schedule: 8:30 am – 5:00 pm Monday – Thursday, 8:30 am – 4:30 pm Friday. Occasional weekend hours may be needed.

  • Must be able to stand for extended periods.
  • Ability to lift up to 45 lbs.
  • Tasks involve the ability to exert very moderate physical effort in light work involving stooping, kneeling, crouching and crawling.
  • Sensory requirements are visual perceptions and discrimination, oral communication and ability to perceive and discriminate sounds.

 

KidsTown Presenter and Program Designer

Full-time position. We are seeking a friendly, positive individual to provide quality play and learning experiences for the Science Center’s youngest learners. The KidsTown Presenter & Program Designer is responsible for the creation of developmentally appropriate content for children ages 0-7 and their families as well as the presentation of this content on the exhibit floor. This role is expected to complete assigned tasks with minimal supervision and demonstrate excellent customer service skills.

Essential Job Functions:
  • Maintains a safe, fun, and welcoming environment for all KidsTown visitors.
  • Engages comfortably with young children and their accompanying adults through a range of educational content, programs, and activities.
  • Researches, develops, and facilitates developmentally appropriate content for young children and families on the exhibit floor, in daily programming, and for special events.
  • Works with the Manager of KidsTown to plan and coordinate content, community partners, schedules, and logistics for KidsTown events as assigned.
  • Assists in training new staff members, interns, and volunteers.
  • Completes regular cleaning tasks as assigned, including tidying the exhibit space and cleaning activity materials.
  • Staffs each area of the KidsTown exhibit hall.
  • Stays up to date on offerings in KidsTown as well as building-wide in order to best assist guests.
  • Performs other related duties as assigned.
Qualifications & Education Requirements:
  • Education: Degree seeking or hold a degree in Child Development, Early Childhood Education, Science, or a related field.
  • Experience: Proven experience working with children and families in a formal or informal setting, experience creating developmentally-appropriate educational content for children ages 0-7.
Preferred Skills:
  • Experience with theatrical performance, improve, or public speaking.
  • Bilingual a plus.
Special Conditions:

Must be able to work weekends, evenings, holidays, and school breaks. Typical hours are 8:45am-5:15pm. These hours may adjust based on scheduling and event needs. This role is expected to work 40 hours per week.

  • Reading, writing, vision, hearing, talking, standing, sitting, walking, lifting, pushing/pulling/reaching, bending/twisting, squatting, crawling.
  • Ability to work in an office setting.
  • Ability to work in an active indoor setting.
  • This position regularly oversees volunteers and interns.
Travel:

Occasional travel may be expected if departmental needs arise.

Lead Grant Writer

Full-time position. Responsible for a grant program that raises approximately $2M annually from private, government and corporate grants, in addition to comprehensive campaign goals upwards of $4M per year. This is a full-time position that reports to the Director of Strategic Partnerships and works collaboratively with senior staff.

Essential Job Functions:
  • Writes and prepares all grant proposals, letters of interest, and reports.
  • Meets multiple grant submission and reporting deadlines continuously.
  • Identifies and secures new and ongoing sources of grants funding, as well as tracking and maintaining all existing foundation and government funding sources.
  • Gathers and prepares all ancillary materials to accompany grants (budgets, bios, charts, statistical data, etc.).
  • Researches prospective grant funding sources to assess compatibility with organization’s goals.
  • Utilizes project management system and database to maintain accurate and timely reporting in collaboration with the Education, Finance, Visitor Experience, and Development staff.
  • Works as a member of the development team assisting in implementation of other activities as needed.
  • Works as a member of a development team assisting staff in implementation of other activities as needed.
Qualifications & Education Requirements:
  • Minimum of Bachelor’s degree in Creative Writing, English, Journalism, Non-Profit Management, Marketing, or a related field.
  • Minimum of three to five years of experience in creative writing or fundraising.
  • Strong written communication skills; ability to write clear, structured, articulate, and persuasive proposals.
  • Strong editing skills.
  • Attention to detail.
  • Ability to meet deadlines.
  • Knowledge of fundraising information sources.
  • Experience with proposal writing and institutional donors.
  • Knowledge of basic fundraising techniques and strategies.
  • Knowledge and familiarity with research techniques for fundraising prospect research.
  • Strong contributor in team environments.
Preferred Skills:
  • Excellent writing and research skills.
  • Ability to work in a fast-paced environment and respond to changing needs.
Expected Hours of Work:
  • Monday through Friday, with ability to participate in weekend and after-hours events.
Travel:

5% travel throughout Orange County.

Part-Time Positions

House Manager

Part-time position. The House Manager is responsible for providing superior customer service while maintaining a safe and secure environment for OSC guests and team members. This position is expected to be on the floor 90% of the shift during public operating hours.

Essential Job Functions:
  • Ability to remain calm, take appropriate action and maintain a professional attitude in all safety, security and/or emergency situations that may arise.
  • Opens and closes the facility per established procedures.
  • Conducts walkthroughs of the facility, parking garage and building exterior documenting and/or reporting to appropriate parties any needs or concerns.
  • Responds to radio, cell or landline requests in a timely fashion.
  • Interacts with OSC guests using the Customer First Approach and obtains feedback on the guest visit.
  • Documents shift activities in the House Managers logbook. Including preparing incident reports, logs and records.
  • Communicates exhibit failure, facility maintenance challenges and safety concerns to the appropriate personnel in a timely manner.
  • Assists in emergency first aid, CPR, AED and fire evacuations and works closely with government agencies, fire, police or FDLE, as needed.
  • Assists in locating lost children and/or guardians in a timely manner.
  • Monitors and assists with crowd density in public areas.
  • Supports Shipping and Receiving / Mailroom / Copy Center in the absence of the Mail Room Clerk.
  • Documents attendance prior to the arrival of the Manager on Duty, per established procedure.
  • Reports all problems or concerns to Manager of Operations, Director of Operations and Theatres and/or Vice President of Operations.
  • Conducts daily cleanliness inspections of OSC restrooms, exhibit areas and public areas in order to increase efficiency of OSC’s janitorial team.
  • Performs other related duties as assigned.
Minimum Qualifications
  • High School diploma or equivalent.
  • Some experience in the customer service field.
Preferred Qualifications
  • 2-3 years of work experience in the Customer Service field.
  • 1-2 years of work experience in Security or related field.
  • Current First Aid, CPR and AED certification.
Physical Requirements:
  • Must be able to sit, stand and walk for an extended period of time.
  • Ability to lift up to 50 pounds.
Expected Hours of Work:
  • Early mornings, mid-day, nights and overnights including weekends and holidays.
KidsTown Facilitator

Part-time position. We are seeking a friendly, positive individual to provide quality play and learning experiences for the Science Center’s youngest learners. The KidsTown Facilitator is expected to engage guests informally on the exhibit floor, complete assigned tasks with minimal supervision, and demonstrate excellent customer service skills.

Essential Job Functions:
  • Maintains a safe, fun, and welcoming learning environment for all KidsTown visitors.
  • Engages comfortably with young children and their accompanying adults through a range of content and pop-up activities.
  • Completes regular cleaning tasks as scheduled, including tidying the exhibit space and cleaning activity materials.
  • Staffs each area of the KidsTown exhibit hall.
  • Stays up to date on offerings in KidsTown as well as building-wide in order to best assist guests.
  • Perform other related duties as assigned.
Minimum Qualifications
  • High School diploma or equivalent.
  • Experience working with children and/or families in a formal or informal setting.
Preferred Qualifications
  • Experience with theatrical performance, improve, or public speaking.
  • Bilingual a plus.
Physical Requirements:
  • Reading, writing, vision, hearing, talking, standing, sitting, walking, lifting, pushing/pulling/reaching, bending/twisting, squatting, crawling.
  • Ability to work in an office setting.
  • Ability to work in an active indoor setting.
Expected Hours of Work:

Minimum of two full days of availability required. Most shifts will be scheduled between 9 a.m. and 5:30 p.m. with the possibility of occasional evening shifts.

Travel:

Occasional travel may be expected if departmental needs arise.

Guest Services Representative

Part-time position. Under the supervision of the Lead and Coordinator, Guest Services Representatives perform all ticket transactions, as well as help visitors with directions and information about Orlando Science Center and surrounding areas.  Additionally, Guest Services Representatives actively sell and maintain all Orlando Science Center memberships.

Essential Job Functions:
  • Sells General Admission tickets, special event tickets, and memberships.
  • Greets all guests with a friendly and professional attitude.
  • Keeps the Lead and Coordinator informed of any problems encountered during shift
  • Always maintains a positive professional attitude and appearance when dealing with the public and co-workers.
  • Arrives on time and ready to work for all scheduled shifts.
  • Maintains patient and consistent relationships with guests.
  • Follows all departmental and overall OSC protocol.
  • Works in the garage booth, frontline sales and phone, handling cash, giving directions, displaying proper etiquette, and displaying awareness of all building activities.
  • Works at the entrance of Kids Town ensuring all guests entering the space are adhering to the rules of the exhibit.
  • Accepts all responsibilities associated with cash handling and accuracy.
  • Ensures accuracy in recording zip codes, discount codes and all other data.
  • Enrolls and renews all OSC members with a smile, explains their benefits, and provides up-to-date information.
  • Possesses the ability to change with the changing needs of the department.
  • Maintains a professional attitude and focus on OSC business while on duty.
  • Wears proper uniform with nametag for the duration of every shift.
Minimum Qualifications
  • High school graduate or enrolled student.
Preferred Qualifications
  • Experience working with the general public preferred.
  • Experience working in a team setting preferred.
Physical Requirements:
  • Ability to sit or stand for long periods of time.
  • Ability to lift up to 45 pounds.
Birthday Party Host

Part-time position. The Birthday Party Host is responsible for general party set up and break down including, but not limited to decorations, food, experiments, and clean up. The Birthday Party Host will be responsible for keeping birthday guests engaged and safe.

Essential Functions:
  • Leads and facilitates the birthday party including disbursement of cake, ice cream and beverage, educational programming, science make and take project and general clean up.
  • Demonstrates a full understanding of birthday party themes, and the educational component including the science content.
  • Expresses a passion for working with children and exemplifies a love of science.
  • Maintains an energetic and positive attitude throughout the party.
  • Collaborates with Birthday Party Assistants during Birthday Parties to share responsibilities and to help ensure each birthday guest is receiving exemplary customer service.
  • Fulfills scheduling requirements by having full weekend availability.
  • Performs other related duties as assigned.
Minimum Qualifications
  • Competition of the 10th grade, H.S.
  • Customer service experience.
  • Experience working with children (K-12) in an informal setting.
Preferred Qualifications
  • Bachelor’s Degree or A.A.
  • Coursework in Education or Science field.
Physical Requirements:
  • Must be comfortable speaking in large groups to a ranging age group.
  • Must be able to sit/stand for an extended period of time.
  • Must be able to climb stairs.
  • Must be comfortable working in a loud environment.
Facilitator

Part-time position. Candidate should passionately embrace and communicate the mission of OSC ‘To Inspire Science Learning for Life’ to science center guests.  This position requires individuals with exemplary guest service skills.  Facilitate exhibit halls by answering questions, narrating on the microphone, leading activities and being interactive and engaging.  This position will be expected to effectively communicate science concepts and topics through science demonstrations and activities

Qualifications & Education Requirements:
  • The candidate should be comfortable approaching guests and speaking in front of a large audience.  Strong communication skills are required.  Hospitality or customer service experience is desirable.
  • Experience working in museums or in an informal education setting is preferred.
  • Experience performing Improv and/or theater background is preferred.
  • Must be able to work 20 hours/week and be regularly scheduled on a shift requiring a combination of weekday, weekend and/or evening hours.
  • Qualified candidates should either be degree seeking or hold a bachelor’s degree in education, science, or a related field.
Preferred Skills:
  • Good written and oral communication.
  • Proficient in Microsoft Office Products.
  • Theatre background is a plus.
Physical Requirements:

Ability to lift 30 pounds, ability to push/pull a certain amount of weight, ability to stand/walk for long periods of time

Preschool Assistant

Part time position. Responsible for aiding in general supervision and management of a class of preschool (3 – 5 years old) children, helping to execute the Early Childhood education program in accordance with the goals, objectives and standards set forth by the Orlando Science Center Preschool in alliance with Early Childhood developmentally appropriate practices, FL Department of Children and Families, “Creative Curriculum” and Science Center STEM curriculum. Help with Instruction of and activities for children (3-5 years old) designed to promote social/emotional, physical and intellectual growth needed to be successful individuals related to their peer group, environment and community.

Essential Job Functions:
  • Assist classroom teachers with daily scheduled lessons, units, themes, activities and projects.
  • Work with children through interactions with activities and materials.
  • Assist classroom teachers with organization and direction of activities/materials to promote physical, mental, social development such as games, art, music/movement and storytelling.
  • Arrange indoor and outdoor space to facilitate creative play, motor development and safety.
  • Assist substitute classroom teachers with maintaining daily schedule that includes weekly lesson plans, activities and materials needed to fulfill goals and objectives.
Preferred Skills:
  • Active listening and Social Perceptiveness – give full attention to others saying, taking time to understand, ask appropriate questions and being aware of others’ reactions and understanding why they react as they do.
  • Instructing – teaching others how to do something.
  • Speaking – talking to others to convey information effectively.
  • Reading comprehension – understanding written sentences and paragraphs.
  • Learning strategies – selecting and using g training/instructional methods for the situation when learning or teaching new things.
  • Writing – communicating effectively in writing as appropriate for the needs of the audience.
  • Time management – managing one’s own time and the time of others.
  • Monitoring – monitoring /assessing performance of self, individuals and group to make improvements or use corrective actions.
Theater Operator

Part time position. Responsible for operating CineDome and the Digital Adventure Theater automation system, presenting shows and assisting visitors in and out of the CineDome and the Digital Adventure Theatre, including, but not limited to, taking tickets, answering questions, and light administrative work.

Qualifications:
  • Excellent written and verbal communication skills
  • Reliable, organized, self-starter. Ability to work with little direct supervision
  • Enthusiastic, friendly, outgoing
  • Familiar with Microsoft Office
Education:

High School Graduate or equivalent, some college preferred.

Physical Requirements:

Must be able to sit or stand for an extended period of time.

Member Relations Lead

Part time position. The Member Relations Lead is primarily responsible for generating membership revenue, member relations and maintaining Orlando Science Center’s membership database. This position also assists with selling general admission and supporting Guest Services Team as needed at the Admissions desk.

Essential Functions
  • Promotes and sells the organization’s memberships.
  • Supervises and coaches Guest Services team in membership sales, membership renewal efforts, and assists in their duties as needed.
  • Assists Membership Coordinator in monitoring and processing online membership sales, both new and renewals.
  • Assists in processing and managing most aspects of membership program, including producing and mailing all renewal notices, reminders, and member cards; maintain the membership database; process checks and credit card payments; generating new and renewal membership sales; check in current members; generate membership reports; correspond with members and actively engage in member outreach.
  • Responds promptly to inquiries from prospective members, members, and the general public by phone, email or in writing and follow-up with an agreed timeframe.
  • Maintains and updates membership records and marketing databases.
  • Assists in the member renewals process.
  • Promotes a positive, professional image of the Orlando Science Center and provide excellent customer service at all times.
  • Performs routine quality checks on the membership database.
  • Good organizational, written and verbal skills.
  • Able to learn and operate a point of sale system.
  • Able to multi-task and meet deadlines.
  • Possesses a valid Florida driver’s license, maintains a clear driving record, and retains driving approval through OSC’s insurance company.
  • Performs other related duties as assigned.
Minimum Qualifications
  • Education: High school diploma required.  Degree seeking preferred
  • Experience: 1-2 years of customer service experience.
Minimum Qualifications
  • Proficient with Microsoft office applications.
  • Customer service, sales or hospitality experience.
  • Detail-oriented, organized, flexible, creative.
  • Cash handling experience required.
  • Responsible for managing Guest Services team members as needed.
Physical Requirements:

Must be able to sit/stand for an extended period of time and lift/push/pull 50 lbs.

Expected Hours of Work

Part time, hours vary based on need, nights, weekends and holiday work required

Travel

Less than 5%.

 

 

Exhibit Surface Specialist

Part time position. The Surface Specialist is a part of the Exhibits team that ensures all exhibits and their components are clean, safe and sanitary for Orlando Science Center’s guests and staff.

Essential Job Functions
  • Dusts and wipes down exhibit surfaces and props daily.
  • Disinfects exhibits and props daily with a combination of aerosol sprays, wipes and a three compartment sink.
  • Cleans all supporting elements such as text panel acrylic covers, benches, stools or chairs.
  • High dusts thematic elements such as tops of built-in structures, scenery and faux foliage.
  • Cleans free-standing manipulatives and props.
  • Reports any safety concerns to the Manager or Director of Exhibits.
  • Replenishes or replaces worn exhibit items as needed.
  • Performs other related duties as assigned.
Education:

Education: High school diploma or equivalent.

Experience: 1 year of related work experience.

Preferred Qualifications:
  • Experience working with guests and families with children.
  • Strong attention to detail.
  • Ability to complete tasks with minimal supervision.
Physical Requirements:

Candidate must be able to move around a 2 story climbing structure, standing and bending for 4 to 6 hours per shift.

Expected Hours of Work:

This position primarily works 6 hours a day, 5 hours a week. Early morning availability is required as shifts begin at 6:00 a.m.

Share

Copyright 2018 | Orlando Science Center